Support Packages & Contracts
Nanotek’s flexible support system offers different ways to get timely support to help keep your business running smoothly and maintain user productivity. You are welcome to contact us any time for emergency support, though this can come at a premium. For the best dollar value and peace of mind in knowing there’s always someone to help you, we recommend one of the following arrangements:
Unlimited support contracts: for a fixed monthly fee, get unlimited support for all your hardware, software, network equipment and end-users. Includes proactive maintenance and monitoring.
Block hours: arrange for a preset number of support hours to be used on-demand or in emergency, at a reduced hourly rate.
For further information on these packages or any other services, please contact us.