Emergency IT Support Services

We are here to support you in your most critical times of need, whether you’re an existing customer or are looking for the best help to get you out of a difficult situation. From network equipment breakdowns to server outages to problems with online services, we have dedicated staff for resolving the problems affecting your business. We provide prompt online assistance, offer on-site service, and have our own in-house repair depot.

New customer inquiries are encouraged to call (888) 913-6266 or (416) 477-7131 to speak with a representative, or to fill out our online form.

Customers with a current support contract may also open a ticket online or email support@nanotek.ca.

Server Outages

Our certified staff can help you with a wide array of issues across many platforms and systems, including mail server problems, file servers, Active Directory, databases, websites and terminal servers.

Network Outages

Vendor partnerships allow us to quickly deliver solutions and replacements for failed network equipment like switches, routers & firewalls, cabling and access points.

Disaster Recovery

In the most dire circumstances in which nature or human error result in near or total loss of your critical network infrastructure, servers and files, we can help you get back on your feet quickly. Our managed disaster recovery customers are safe knowing their data is securely stored offsite from their main locations, and we can procure hardware and rebuild in minimal downtime, all the while running the company virtually from the backup images in the datacentre.

Contact us now and us know how we can help you!