Available Positions

Cloud Engineer Job Description



* Cloud Computing design and deployment experience with PVC (Private Virtual Cloud) and Public Cloud.

  •  Expert of Active Directory domain, LDAP, DNS and DHCP.
  •  Expert of Exchange 2010 and unified communication.
  •  Expert of SANs and Blade Server hardware platform.
  •  Knowledge of Systems management and monitoring tools; i.e. SCCM and SCOM.
  •  Expert of backup and data de-duplication and archiving technologies and software like Nova Backup, Good Sync and Double Take


  •  Extensive knowledge of LAN/WAN, switches, routers and firewalls. Able to assist the Sr. Network Administrator on the networking matters.
  •  Third-Level Help Desk Ticket Resolution, including supporting the business 7x24x365 and on-call support as needed.
  •  Ensure that contingency and/or continuity technology services are compliant with security policies and regulatory requirements.
  •  Responsible for Systems security, monitoring malicious virus/spam and taking preventive measures.
  •  Must have implementation experience with the Active Directory 2008, DNS and DHCP. Create and manage multiple domains, and Group Policy (GPO) management.


  •  Must have experience to implement domain level security policies according to the best practices.
  •  Provide platform leadership in Exchange 2010 and Unified communication. Must have hands on experience with the installation, configuration and troubleshooting of Exchange 2010.
  •  Expert with the black berry communication, BES server troubleshooting, administration and security policies.
  •  Experience is required with the SANs, Blade servers, server hardware. Must be proficient with the RAID configuration and server hardware maintenance.
  •  Experience with the datacenter environments including control panel software like HOSTING CONTROLLER and Plesk.


  •  Must have implementation experience with the Virtualization technologies; i.e. VMWare vSphere, and/ or Microsoft Hypervisor.
  •  Experience with the Microsoft Office Communication Server (OCS), System Centre Configuration Managers (SCCM) and System Centre Operations Managers (SCOM).
  •  Must have SharePoint 2010 implementation, administration and troubleshooting experience.
  •  Experience with enterprise level backup solutions; i.e. Symantic Backup Exec
  •  Responsible for the daily backup and restore operations, develop periodic data restore exercise and procedures.
  •  Expert in the data de-duplication and email archiving solutions Responsible for the disaster recovery planning and test exercise.


* Solid understanding of enterprise level antivirus technologies; i.e. Office Scan and McAfee


  •  Responsible for Server/Desktop, OS and application patch management using enterprise level technologies such as WSUS and/or SCCM
  •  Interacts with internal clients on all levels to resolve IT issues in a timely and efficient manner
  •  Builds and maintains ongoing vendor relationships
  •  Research and evaluate new technology for the department
  •  Provides mentoring, coaching and support to the IT team


  •  Project Planning and technical documentation as required.
  •  Coordinate change planning and formal change control process to systems in order to eliminate customer impact and to ensure that availability SLA’s are met.
  •  Maintain Enterprise Standards within the facility to the specifications of the corporate standards, and Bill 198. (This includes desktops/laptops, network infrastructure devices, servers and production applications).
  •  Solid experience with full project life cycle activities, including project planning, scoping, implementation, operations and documentation. Provide accurate project status updates and facilitating project closure.
  •  Implementation experience of domain security policies, server hardening and operating systems.


  •  Experience managing multiple, complex projects concurrently
  •  Self-starting independent thinker that possesses initiative, creativity and strong organizational, analytical, problem-solving, decision-making and coaching skills
  •  Solid understanding of ITIL processes and substantial project management skills.
  •  Excellent written, verbal communication and presentation skills
  •  Ability to meet deadlines and hold others accountable for their timelines and tasks
  •  Ability to work effectively within a team environment
  •  Ability to lift heavy IT equipment; i.e. servers, routers and switches etc.

Technology Skills

  •  Experience working on multiple concurrent projects, internal and outsourced staff and a variety of technologies
  •  Demonstrated success managing change in a dynamic, collaborative entrepreneurial environment
  •  Track record of building positive long-term relationships with various internal clients, vendors and managing service levels
  •  Proven experience providing exceptional customer service to internal clients
  •  Experience coaching, mentoring junior IT staff and a strong sense of role ownership
  •  Proactive management of all areas of responsibility
  •  Strong ability to prioritize, a sense of urgency



  •  Cisco Certified Security Professional – CCSP (nice to have)
  •  Cisco Certified Network Professional – CCNP (nice to have)
  •  ITIL V3 Foundation and Project Management training and/or certification



  •  5+ years experience as a Sr. Systems Administrator in a large publically traded organization.
  •  Up to date and/or recent Microsoft certification (MCSE)
  •  Microsoft Certified Technology Specialist (MCTS)
  •  Up to date and/or recent Microsoft certification (MCSA or MCITP)
  •  Citrix/VMware Virtualization Certification
  •  SAN Certification and/or training/experience
  •  University Degree or 3 or 4 year College Diploma in a relevant IT discipline
  •  Project Management training and/or experience
  •  Excellent verbal and written communication skills
  •  An in-depth understanding of all areas of IT and how the IT department impacts the organization as a whole.